ABOUT THE DATA COLLECTED
When you fill out a form on our website, we collect the data you enter (your name, phone number, email, city). When you visit our website, we also receive non-personally identifiable (anonymous) information about your web browser or mobile device. This information includes the name of the website from which you accessed our website (if applicable), the IP address of your computer or the server you use, your internet provider, your browser type, your mobile device type, and your computer's operating system.
We reserve the right to collect and use all this information to:
- analyze trends among our visitors to improve our website;
- create a record to adequately respond to your request;
- verify your identity if necessary to ensure the legitimacy of the received request.
This information is, of course, highly secured on our server, as data confidentiality is a priority for us.
NON-TRANSMISSION OF COLLECTED DATA
The information you transmit to us via our website will not be shared with anyone or any other company. Therefore, you will never be subject to solicitation, advertising or otherwise, from anyone directly or indirectly connected to our company.
COOKIES
When you visit our website, a temporary cookie warning will be displayed to determine if your browser accepts them. The lifespan of a cookie is a maximum of one year. However, it will never exceed what is allowed by your browser. Cookies are activated to facilitate navigation and improve your user experience on our website.
From your browser, you can choose not to allow certain types of cookies. Simply go to your browser's privacy and security settings to indicate your preferences in this regard. However, if you block certain types of cookies, the browsing experience may be affected.
THIRD-PARTY TRACKING TOOLS
We use third-party tracking tools (e.g., Google) to improve the performance and functionality of our website. These tools only collect non-personally identifiable information related to your use of our website. However, such tools are created and managed by third parties not under our control. Therefore, we are not responsible for the type of information actually collected by these third parties or how they use and protect it. Here are the third-party tracking tools we use:
-
Google Analytics*
Google Analytics is a website analysis service provided by Google. This company uses the data collected to track and analyze the use of our website, prepare reports on its activities, and share them with other Google services, such as Google Business Profile* or the Google Ads advertising network. These platforms in the Google ecosystem can therefore use the collected data to define the context and personalize advertisements on their advertising platform. We invite you to read their privacy policy at the following address: https://policies.google.com/privacy?hl=fr -
Google Ads*
Google Ads is a Google advertising network. The activities carried out on our website are linked to the account we have. The only data that Google Ads collects are cookies and non-personally identifiable usage data. We also use this advertising tool for remarketing purposes solely to inform, optimize, and deliver advertising based on our website's usage history. We invite you to read Google's privacy policy at the following address: https://policies.google.com/privacy?hl=fr
About Google Business Profile*
Google Business Profile (GBP) is a web platform that allows you to create a free business listing. This displays basic business information in search results. This platform can collect non-personally identifiable data, particularly on the number of people who have interacted with the published content (for example, to get directions or make a call). We also use this platform to respond to reviews published by users.
* We invite you to read Google's privacy policy at the following address: https://policies.google.com/privacy?hl=fr
MODIFICATION OF THESE CONDITIONS
We reserve the right to modify the terms and conditions of use of our website at any time.
QUESTIONS AND CONTACT INFORMATION
If you have concerns, questions, requests, or complaints regarding the Policy or the management of your personal information, if you wish to access your personal information, dispute its accuracy, modify it, or withdraw your consent, please contact our privacy officer, whose contact information is listed below:
Privacy Officer
Address: 680 Rue Adanac, Quebec
(QC) QC G1C 0K8
Email: Click here
Phone: (418) 666-6688
Our privacy officer will review your request and may, if necessary, contact you for any other required information. We will contact you to inform you of our findings.